These rules were reprinted in an in-service training bulletin for correctional officers. The origin of these rules is unknown.

I.

IN A TEMPERATE AND TOLERANT MANNER always imply that you expect the correct attitude from inmates and fellow employees. Don't expect trouble expediting any issue. Never show the slightest uncertainty as to the course of your action. You must be a leader in the strongest sense of the word, for your integrity as an officer is forever in an extremely hazardous position. You must know the exact limits of your authority. Never show that you have been angered personally by being profane, vulgar, or abusive in any manner.

II.

KEEP A PROPER SENSE OF PROPORTION. Do not make a tremendous issue over some minor matter and then let a larger situation get out of hand because of lack of knowledge or fear to tackle it.

III.

HAVE A SOUND KNOWLEDGE of the general custodial requirements of your institution, the chain of command, the basic impact of educational and recreational needs, and the great potential of spiritual guidance.

IV.

DO NOT FAIL TO SHOW RESPECT. The inmate, as a personality, is usually a reasonable human being. Allow him to express himself, for respect is the basic factor in discipline, and to be most effective, discipline must be sure and impersonal.

V.

EXPRESS YOUR APPRECIATION when behavior is commendable. Inmates and fellow employees are just as grateful for praise as you are and it seems sometimes that precious little is offered. The appreciation you show today may eliminate tomorrow's discipline.

VI.

NEVER REFUSE A REASONABLE REQUEST. When refusing a request, explain why it is necessary and express your regrets.

VII.

NEVER ENDEAVOUR TO PUNISH AN ENTIRE GROUP; however, when it becomes necessary, explain why it is. If any loophole can be left for the clearly innocent, leave it.

VIII.

NEVER THREATEN DISCIPLINE. Be sure that when discipline becomes necessary, it will be enforceable and upheld by your superiors. When you find it necessary to invoke the aid of your superior in enforcing discipline, give him all the facts and reasons and these should be in writing. Your superior has as much or more at stake than you have, but don't expect him to be a mind reader.

IX.

NEVER USE UNNECESSARY FORCE to gain control of any situation. To proceed with force beyond control the treatment then becomes brutal. An officer exercising brutality is liable in the strictest sense.

X.

CREATE GOOD PUBLIC RELATIONS. Treat all visitors with the utmost of courtesy. Avoid propaganda and disloyalty. Extend your efforts beyond your immediate correctional horizons and contribute to the general welfare of your community.