Victim Support Malta
Malta's support and information centre for victims of crime

Member of the
VICTIM SUPPORT EUROPE
and the
WORLD SOCIETY OF VICTIMOLOGY

 

Reducing emotional and financial burdens

Rev. Dr Mark F. Montebello O.P., S.Th.B. & L., Ph.D., MSc.
May 2005 — © Mark Montebello 2005

Most research studies and monographs dealing with victims of crime generally bypass some of the most important financial aspects of victimisation. By and large, they concentrate solely on compensation and restitution to victims. The very few that venture further mention businesses – including insurances – in a negative light, highlighting the lucrative aspect of their endeavours. One major victimologist, for instance, Andrew Karmen (2001: 7), presents victims of crime, and also potential victims, as ‘willing, even eager, consumers’ of exploitative commercial enterprises that market crime prevention goods and services.

This is not entirely wholesome. For some theories of crime prevention actually rely on private enterprises for their success. The ‘Situational Crime Prevention Theory’, for example, is one of them. It is a theory that has lately gained much currency in Britain, Australia, Canada, the United States and elsewhere. Britain’s Home Office, for one, is hooked on it soul and body. What the theory proposes is ‘a preventive approach [to crime] that relies, not upon improving society or its institutions, but simply upon reducing opportunities for crime’ (Ronald Clarke, 1992; quoted in Fritzon & Watts, 2003: 236). Such a project can only work in partnership with specialised commercial enterprises that offer protection opportunities to their clients, and these definitely include the insurance companies. But there is more that could interest insurances in the line of crime prevention. Recently, for instance, GasanMamo Insurance actively involved itself in part of the preparation process for the creation of Victim Support Malta for Victims of Crime in Malta. I will later explain what Victim Support Malta stands for. For the moment it is sufficient to state that GasanMamo’s involvement was not only a way of endorsing the project but moreover an innovative manner of contributing to the further security and protection of society and its members.

In what follows we will examine, first, the main relevant conclusions that emerged from two recent discussion meetings held in Malta about victims of crime; secondly, the nature of Victim Support Malta that will soon be officially launched in Malta; and lastly, the interest that insurance companies may have in such a venture.

One of the important exercises undertaken in the process of establishing Victim Support Malta for Victims of Crime in Malta has been the scoping of the local terrain. Two discussion meetings were held. The first, which was convened last November, was jointly organised by the Ministry of Justice & Home Affairs and Mid-Dlam ghad-Dawl (Daritama). This was a closed working seminar. It brought together all the interested parties that are currently in some contact with victims of crime in Malta and Gozo. The purpose of the seminar was to take account of the services that were at present being locally offered to victims of crime. The second meeting was a public conference held in February. It was organised by Mid-Dlam Dawl-Dawl as a way of exploring the position that victims of crime presently held within Malta’s criminal justice system. The conference was honoured with the special involvement of President Emeritus, Professor Guido Demarco, Chairman of the Commonwealth Foundation, and the infrequent participation of the Hon. Chief Justice, Dr Vincent De Gaetano.

At the November Seminar – the one about the services offered to crime victims in Malta and Gozo – a number of relevant observations were made, namely:

1. There exists some uncertainty as to who, exactly, can be designated as a ‘victim of crime’, and in what way this designation could be acknowledged (whether legally, for instance, morally or whatever).

2. We still do not know, scientifically or otherwise, what is the real number of victims of crime in Malta and Gozo, or, to put it better, what is the true impact of crime.

3. Though victims of some criminal acts, such as domestic violence, are being given considerable attention, victims of other criminal acts – such as burglary, robbery, fraud, damage, workplace violence, relatives of murdered persons – are completely uncared for.

4. No agency exists in Malta or Gozo that takes full, direct, specific and professional responsibility of all the victims of crime.

5. No attention is given to victims of crime who become also witnesses at the criminal courts.

Another relevant observation made at the seminar, which may be added here as a supplement to the others, regarded the type of attention given to victims of crime by most journalists. It was noted that:

6. The almost exclusive interest that most journalists have in victims of crime arises from the fact that victims offer them a convenient device in order to continue to enhance crime problematisation and politicisation, to create moral panic around certain crimes, or to augment crime amplification. This might be part of a political agenda. For the exploitation of victims of crime in such manner contributes to our ‘crime control performance culture’ (Robert Reiner, 2003: 266). This is a popular culture that creates enormous pressure on the judiciary and prosecution agencies (the police and the Attorney General) in order that they perform their crime control duties in a way that appears effective and ‘hard’ in the eyes of the public. It is also a culture that continues to give government a suitable opportunity to maintain the judiciary and the prosecution agencies as a form of ‘fairly direct government micro-management’ (Tim Newburn, 2003: 94).

The main conclusion drawn at the November seminar was that:

7. In Malta and Gozo the current services for victims of crime are all offered for preventive, prosecutive or penal motives. In no case does a victim receive a service for his or hers own sake. The victim is always ‘used’ as a pawn for ulterior motives. Never as an end in himself or herself.

At the February Conference about the position of victims in the criminal justice system, further conclusion were drawn, namely:

8. Better respect to the rights of victims of crime within the system has to be accomplished without prejudice to the rights of the accused.

9. The improvement of the position of victims of crime may be accomplished better both within the criminal justice system but moreover, and maybe more effectively, at fora exterior to the system itself.

Victim Support Malta for Victims of Crime is one of these fora. And so, Victim Support Malta’s major and immediate objective, at the onset of its operation, is to establish in Malta for the first time a support and information service with which victims are treated for their own sake, without using them, or putting them in a position to be used, as pawns in some preventive, prosecutive or penal process or strategy. The accomplishment of such a novel ideal to our country is being particularly watched by the London-based Victim Support Europe (VSE; formerly European Forum for Victim Services), with which, very soon, Victim Support Malta will establish statutory and formal ties. It is this ideal that qualifies Victim Support Malta in a category of its very own, and it is also this ideal that specifically distinguishes its operation with victims of crime from any other worthy service given to them by other entities, such as the Appogg Agency or the Probation Services.

The second most important objective of Victim Support Malta is to send out a message of hope to all victims of crime by accessing a service that is tailor-made to their very own needs. In due time, there will be an appropriate promotion campaign in this regard. This is necessary because, apart from receiving referrals from established entities, such as the Police Force and Local Councils, based on formal agreements approved by the Commissioner for Data Protection, victims will be coming to the service by self-referrals, irrespective whether a report would have been lodged with the police or whether criminal proceedings would be ongoing. This will mean that in Malta we will begin to capture, for the first time, the ‘dark figure of crime’, that is unreported or undetected victimisation. At present we do not know anything about this figure locally. Self-referrals will be an essential component of Victim Support Malta’s set-up, and Victim Support Malta itself will be pro-active in this regard. In fact, it will soon launch a professional service particularly intended to target victims of workplace violence.

The cardinal concept of Victim Support Malta is that, through support and information offered by professionally trained volunteers on one-to-one bases, victims of crime are assisted and guided in their recovery from victimisation. Though this is, and will remain, the main commitment of the service, Victim Support Malta will surely continue to seek new avenues through which it can diversificate its endeavours, particularly by providing the means and intelligence to beef up crime data collection, undertake pro-active initiatives targeting crime prevention in specialised sectors, such as the workplace, promote discussion, study and research into the causes and remedies of victimisation, and the improvement of legal provisions for victims.

The financial aspect of this venture is obviously most challenging. The impartiality and independence of Victim Support Malta’s services are being guaranteed by a sense of economic autonomy. Otherwise they will be bound to the policies and strategies of third-party gatekeepers, thus possibly compromising Victim Support Malta’s fundamental non-utilitarian philosophy. Such self-sufficiency is evidently easier said than done. The financial and human resources necessary for the founding of Victim Support Malta are conferred by the foundation Daritama, which had been established ten years ago, and which took the initiative to set off the victims’ service. Obviously, the foundation is a non-government organisation, and thus self-funded. Moreover, Victim Support Malta is just one of its institutional branches. The foundation also offers services to Cottonera children with special educational needs, to families of prisoners, and to the prisoners themselves. It additionally runs a community radio for the Cottonera district. All services offered by Daritama are free of charge to beneficiaries. Its main source of income lies with donations given by the public. Government, through the Ministry for the Family & Social Solidarity, bestows a grant that covers a very small percentage of the foundation’s annual expenditure.

All of this means that the foundation’s common fund is more or less continually under considerable duress. Now more so with the newly undertaken establishment of Victim Support Malta for victims of crime. Incidentally, government is obliged to grant financial aid to institutions such as Victim Support Malta. Article 13(1) of the Council Framework Decision on the Standing of Victims in Criminal Proceedings, issued by the Council of Ministers of the European Union in 2001 (1), and is binding on Malta (2), states that:

Each Member State shall [...] promote the involvement of victim support systems responsible for organising the initial reception of victims and for victim support and assistance thereafter [...] through recognition and funding of victim support organisations.

Similarly, Article 14(1) of the same Framework Decision states that:

[...] By funding victim support organisations, each Member State shall encourage initiatives enabling personnel involved in proceedings or otherwise in contact with victims to receive suitable training with particular reference to the needs of the most vulnerable groups.

Apart of this role that government can play in the structure of operations, commercial enterprises, particularly insurance companies, can help sustain victims’ services by assisting in the diffusion of power by engaging themselves in aiding the private sector offer services intended to counterbalance the noxious effects of crime (Paul Rock, 2004: 137). As Ericson and his colleagues (2003: 359) state in their study of insurance:

The state has three dimensions: it is a country with bounded territory, a nation with a population of citizens, and a sovereign authority with a political regime. The contemporary state is minimalized as it gives ground to, and partners with, private sector institutions on each of these dimensions. It becomes one institution among others, trying to act in the general interest according to principles of public service.

Providing indemnity policies is indeed not the only possible way with which insurances can assist with the protection of citizens from crime. An institution such as Victim Support Malta for victims of crime, with its potential, and intention, to diversificate further its operations, branching into crime prevention, data collecting, and crime control, may, in turn, enhance the role that insurance companies, and other commercial enterprises, seek to play in society.

The importance of the initiative taken in favour of victims of crime arises from the fact that a new responsibility is being assumed in our country, a responsibility that, until recently, had been almost completely discounted and overlooked. Victim Support Malta is an interesting and exciting venture that can serve to develop and improve the deserved and desired respect due to all victims of crime in our country. Insurance companies can surely be instrumental in furthering its mission of reducing the emotional and financial burdens that crime unjustly imposes.

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(1) Official Journal L 082, 22/03/2001 P, 0001 - 0004.

(2) ACQUIS Justice & Home Affairs - Update 2003 (Justice and Home Affairs). Consolidated version. Acquis of the European Union under Title IV of the Treaty Establishing the European Community and title VI of the Treaty on European Union, XI.– JUDICIAL COOPERATION IN CRIMINAL MATTERS, A.– Conventions to which accession is obligatory: Indicative list of agreements, conventions and protocols to which the new Member States must accede ? Obligations arising indirectly from Article 2 of the Act of Accession, which states that ‘from the date of accession, the provisions of the original Treaties and the acts adopted by the institutions and the European Central Bank before accession shall be binding on the new Member States and shall apply in those States under the conditions laid down in those Treaties and in this Act’. This list contains the conventions for which the obligation to accede is not explicitly spelled out in the Act of Accession, but results from the binding force of secondary legislation, from Council Conclusions or from Article 10 EC, as referred to in Article 2 of the Act of Accession.

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References:

Ericson, R., Doyle, A. and Barry, D. (2003) Insurance as Governance, University of Toronto Press: Toronto.
Karmen, A. (2001) Crime Victims: An introduction to victimology, 4th edn., Wadsworth: Belmont.
Fritzon, K. and Watts, A. (2003) ‘Crime prevention’, Handbook of Psychology in Legal Contexts, 2nd edn., 228–244, eds. D. Carson and R. Bull, John Wiley & Sons Ltd.: West Sussex.
Reiner, R. (2003) ‘Policing and the media’, Handbood of Policing, ed. by T. Newburn, 259–281, Willan Publishing, Devon: United Kingdom.
Rock, P. (2004) Constructing Victims’ Rights: The Home Office, New Labour, and Victims, Clarendon Studies in Criminology, Oxford University Press: Oxford.
Newburn, T. (2003) ‘Policing since 1945’, Handbood of Policing, ed. by T. Newburn, 84–105, Willan Publishing, Devon: United Kingdom.

 

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